Refund & Return Policy

Thank you for shopping with us! We strive to ensure that your shopping experience is seamless and satisfying. If for any reason you are not completely happy with your purchase, we offer a simple and efficient process for returns and refunds.

Please review the following guidelines regarding our return and refund process.

Return Eligibility

You are eligible to request a return for most items within 30 calendar days of receiving your order. If you would like to initiate a return, please ensure that the item meets the following conditions:

• The product must be unused and in original condition, with all tags, packaging, and accessories included.

• Products must not be damaged, altered, or soiled in any way.

• Some items, including personal care products, customized orders, and items marked as final sale, are not eligible for return.

Return Process

1. Submit a Return Request
   To begin the return process, please visit your account and locate your order. Follow the prompts to submit a return request for the eligible item(s).

2. Return Authorization and Prepaid Label
   Once your return is approved, we will send you a prepaid return shipping label via email. Please note that for refunds issued to the original payment method, a $10 return shipping fee will be deducted.

3. Package and Ship Your Return
   Carefully package the item(s) and affix the return label. Drop the package off at the nearest authorized shipping carrier location.

4. Return Processing
   Once your return is received and processed, you will receive an email notification confirming that your return has been handled.

Refund Processing

After we receive and inspect your returned item(s), we will process your refund to the original payment method within 7 business days. If you opted for a refund to store credit, no shipping fee will be deducted, and the store credit will be issued in full.

Refund Fees

• Refund to Original Payment Method: A $10 return shipping fee will be deducted.

• Refund to Store Credit: No shipping fee is deducted. You will receive the full value of your return as store credit, which can be used on future purchases.

Exchanges

At this time, we do not offer direct exchanges. If you wish to receive a different product, we recommend returning the original item for a refund and placing a new order separately.

Non-Returnable Items

Please note the following items are non-returnable:

• Products marked as final sale or clearance

• Opened or used personal care and hygiene products

• Custom or personalized items

• Digital downloads or software

Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately. We will process a return or replacement at no extra charge, and no return shipping fees will be applied.

Important Notes

• All returns must be shipped from within the United States.

• Returns outside of the 30-day return window or not in accordance with the return policy may be declined.

• Return requests for items in poor condition or not meeting the eligibility criteria may not be processed.

For more detailed information or if you need assistance with your return, please refer to the contact information provided on our website. Our customer support team is here to assist you through every step of the return process.

We appreciate your business and are committed to ensuring that you have a positive experience with us.